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What are the shipping options?At Kolour Wheel, we are only able to offer standard delivery, this usually takes 5 - 7 business days after payment has been processed. We offer free delivery within the state of Gujarat and delivery at a fixed rate for the orders to be shipped to states other than Gujarat.
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What do I do if I receive a defective order?We at Kolour Wheel take great care in the packaging of our products, but if you do receive a defective product we would require you to contact us via email (kolourwheel20@gmail.com) regarding the issue with a photograph of the defect within 24 hours of the received date. You would then mail back the product, and after receiving and assessing the returned product a replacement will be processed. The address of the return and further details regarding the issue would be provided to you via our email response.
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Do you accept international orders?Kolour Wheel site does not offer international shipments. However, we love to serve you internationally and would do so on special requests. Kindly email us on kolourwheel20@gmail.com if you would like to place or deliver an order internationally.
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How do I contact your company if my question isn’t answered here?The most easiest and effecient way to contact us is through email (kolourwheel20@gmail.com), where we aim to reply back within 48 hours. If you are accessing the website through mobile browser, you can contact us through the whatsapp link provided.
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Do you accept Cash on Delivery?Please contact us via email (kolourwheel20@gmail.com) if you do not possess a Debit/Credit card and our team will get back to you with alternative payment options. We will make sure you recieve the artwork you wished for.
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